Contact Us

Store Information

1335 United Boulevard, Coquitlam, BC V3K 6V3
Phone: 604.520.0800

Our store hours are: Monday to Saturday from 10am - 6pm and on Sunday & Holidays 11am - 5pm

Customer Service

At Sandy’s we have a dedicated Customer Service Team that is able to answer any questions, concerns or inquiries before and after the delivery of your furniture. If there is an issue during your delivery or months after please send our Customer Service Department an email. In your email please include your invoice number, a brief description of the issue, any pictures and the best way to contact you. Our customer service department is available Tuesday thru Friday from 9am to 1pm.

Warehouse Information

1400 Brigantine Drive, Coquitlam, BC (Off United Blvd.)
Phone: 604.520.7330

Our warehouse is open from Tuesday to Saturday from 7am to 4pm. Customer Pick Up is open between the hours of 8am and 3pm on the days the warehouse is open.

If we are delivering your furniture...You will recieve a call a day or two prior to your delivery with a 3 hour window of time for you delivery. Our drivers will contact you at the phone numbers on your invoice to advise you when they are on the way to your home to deliver your furniture. If you are not home when we arrive with your delivery the drivers will have to continue on to the next delivery and we will have to reschedule your delivery for another day.

If you are picking up your furniture...We will need time to open and inspect your furniture prior to your pick up at the warehouse. If you are picking up your furniture at a later date, please contact the warehouse at 604.520.7330 the day prior to make sure there is time to get your product ready.